Regulatory Statement

UK resident clients

Hebden Consulting UK Ltd (FCA reference: 744237) is an appointed representative of Greycoat Financial Services Ltd (FCA reference:917269) which is authorised and regulated by the Financial Conduct Authority. Hebden Consulting Ltd is regulated by Labuan Financial Services Authority (Malaysia) under licence number BS.2016113

Hebden Consulting UK Ltd does not advise non-UK clients but may assist Hebden Consulting Ltd when dealing with non-UK clients. This does not constitute advice to the non-UK client.

Complaints – If you are a UK resident or received advice from Hebden Consulting UK Limited and wish to register a complaint, please contact us either in writing at Hebden Consulting UK Limited, Suite 40-41, The Hop Exchange, London, SE1 1TY or by phone: +44 (0) 208 821 2420

Non-UK resident clients

If you are non-UK resident, received advice from Hebden Consulting Limited (Labuan, Malaysia) and wish to register a complaint, please contact us either in writing at: Hebden Consulting Limited (Labuan, Malaysia), KL Trillion, C-10-01, 338, Jalan Tun Razak, Kuala Lumpur, 50400 Malaysia or by phone P +60 (0) 39212 3523.

A summary of our internal complaints handling procedures is available on request. If you cannot settle your complaint with us and you received advice from Hebden Consulting UK Limited, you may be entitled to refer it to the Financial Ombudsman Service at http://www.financial-ombudsman.org.uk/ or by contacting them on 0800 023 4567.

If you received advice from Hebden Consulting Limited (Labuan, Malaysia), you may be entitled to refer it to the Financial Ombudsman at the Labuan Financial Services Authority https://www.labuanibfc.com/contact-us